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  • Customer Support
    13 Feb 2020
    Pre-sale free trainingIn order to guarantee the customers are able fully learn about the products features, if the customer need, we can help customer training , includes:(1) Products PDF briefing(2)

Customer Support

Update time : 2020-02-13

Pre-sale free training

In order to guarantee the customers are able fully learn about the products features, if the customer need, we can help customer training , includes:

(1) Products PDF briefing

(2) Correct maintenance way 

(3) Remove simple problem

 

Instruct installing when the necessary

(The buyer provides engineer's roundtrip air tickets, board and lodging, the security as well as each person of daily wage).

 

After-sale service content and measure

“It’s the after-sales support that makes delivery complete”.

①Free service guarantee period is: 12 months after shipping (except some special products)

② Provides long term products supply, technical support and maintenance service for the related products, but we will charge for travel fee and other basic cost.

 

We guarantee when we get the information of the customer, our engineers will analyze immediately, and respond as soon as possible.